Coronavirus Information | Toledo Lucas County Health Department

Case Counts & Map will by updated daily by 4:00pm.
Page updated 4/8/20 3:00pm

Lucas County Community COVID-19 Survey

Designed to help health officials track suspected cases, estimate COVID-19 presence in our community, and follow-up with individuals expressing mild to moderate symptoms as time and resources permit.
Securely encrypted, safe, and HIPAA protected.
- Your information will never be shared with any third party not working on the pandemic response.
Made possible through close collaboration between the University of Toledo and the Health Department.
YOU can help Flatten The Curve by reporting your COVID symptoms as honestly and carefully as you can.

*About the Map:
- The zip code map identifies where each confirmed positive case lives. This does not mean cases were infected near their home or infectious around the area they live, but it is possible. The map highlights the importance of social distancing, staying home for all but essential needs, and minimizing exposure risk.
- It is also important to understand that this map includes all confirmed cases to-date. Some of these cases may have already recovered, have had mild illness, or were hospitalized to recover from the virus.
- Previous maps can be found in the accordion tabs below under “COVID-19 Newsletter, Data, and Maps“

ODH: Stay at Home FAQ Website  /   Stay At Home FAQ (PDF)
Ohio Director of Health's Stay at Home Order & Essential Critical Infrastructure List (Amended-04-02-20) effective 3/23/20 at 11:59pm through 4/30/20 at 11:59pm unless rescinded or modified.

Hotline Numbers / Key Contacts

Key Lucas County Service & Resource Contact Information

English / Spanish / Arabic / Chinese

24/7 Lucas County Community COVID-19 Call Lines Numbers:

419-251-4000 (English Only) | *419-291-5355 (Multilingual)
- Call either number to have COVID-19 medical questions answered by a nurse.
- *Spanish, Arabic, Chinese and other language access for Limited English Proficient (LEP) community members.

Ohio Department of Health Informational Hotline:

*1-833-4-ASK-ODH (1-833-427-5634)
- *Spanish, Arabic, Chinese and other language access for Limited English Proficient (LEP) community members.

24/7 United Way 2-1-1 Call Line

Connect to 2-1-1 for all non-medical related questions.
Dial 2-1-1 or
Text your zip code to 898-211
Chat online at www.211nwo.org
School Meals Info on Resource tab below

COVID-19 Emotional Support:

Call 419-442-0580.

24/7 Crisis Text Line:

Text 4hope to 741-741 to be connected to a crisis counselor.

24/7 Crisi/Recovery Helpline:

Call 419-255-3125 for information and linkage to mental health and addition services.

Supporting Local Heroes:

Call 419-841-6781.

ZEPF Center:

Call 419-841-7701.

Toledo Water Service

Toledo residents can call Engage Toledo 419-936-2020 to get their water turned back on for free.

Community Guidance

See the Limited English Proficient (LEP) tab for additional resources in other languages.

Symptoms of Coronavirus Disease (COVID) 2019
- English / Spanish / Chinese
- The symptom lists above are not all inclusive.
- Please consult your medical provider or call the COVID-19 helplines for any other symptoms that are severe or concerning.

Stop the Spread of Germs
- English / Spanish / Chinese

If You Have Contact with a Confirmed Case (PDFs)
- English / Spanish / Arabic / Chinese

Resources & Latest Information

♦ Ohio EMA Warns About Scam Phone Calls (LINK) ♦

National & State Resources
- CDC Coronavirus Information Page
- Ohio Department of Health (ODH) Coronavirus Page
  - Ohio Cases: 5,148 confirmed cases, 193 deaths
  - State of Ohio COVID-19 Dashboard
  - ODH Cloth Face Coverings Checklist

You Can Help!
- Visit the DonateTLC.org website or DonateTLC Facebook Page.
- During this time of crisis, we all want to do our part to contribute to the community. donateTLC.org was created to be a central point of contact for all donations in Toledo-Lucas County, Ohio, and there are many ways you can give to those in need, or request a helping hand- individually or as an organization.

Lucas County Resources
- Park & Playground Guidance
- Coronavirus Preparedness Fact Sheet
- COVID-19 FAQ’s
- Handwashing Saves Lives
- Personal Preparedness

- Senior Citizens:
  - Contact the Area Office on Aging of Northwestern Ohio at 419-382-0624 or by email at adrn@areaofficeonaging.com, or visit www.AreaOfficeOnAging.com for information, if you know of someone who is in need of assistance, or for details about service availability.

- Visiting Nursing Services
  - Home Visitor Guidance
  - For individuals who may need nursing services at home.
  - Visit www.elara.com or Contact Brian D. Horman at 419-467-4557 or bhorman@elara.com

- Birth & Death Certificates (Vital Statistics)

- Shelter Guidance
  - CDC: Interim Guidance for Homeless Shelters

Mental Health Resources
- ODH: Coping with COVID-19 Anxiety
- Parent & Caregiver Guide to Helping Families Cope with COVID-19
- Mental Health & Recovery Services Board (PRESS RELEASE)
  - For assistance managing anxiety or other mental concerns, call the Recovery Helpline at 419-255-3125.
  - To connect to a Crisis Counselor, text “4hope” to the Crisis hotline at 741-741
  - Use covid19@lcmhrsb.oh.gov for MHRSB requests.
- Tips for COVID-19 Stress
- National Alliance on Mental Illness (NAMI) Support Resources
  - NAMI Helpline: M-F 10a-6p (800) 950-6264

Community Meals
- Toledo Public Schools
  - TPS is offering free meals for students. It is a drive through service and parents must call 211 to reserve.
  - More information at https://www.tps.org/discover-tps/news/2087-tps-to-continue-to-serve-meals.html
  - Meals are offered 11 a.m. – 1 p.m., Monday through Friday at:
    - Jones Leadership Academy
    - Bowsher High School
    - McKinley/DeVilbiss
    - Rogers High School
    - Scott High School
    - Start High School
    - Waite High School
    - Woodward High School.
- YMCA of Greater Toledo
  - 3 YMCA Toledo Branches will reopen on 3/20/20 to serve the community as grab-and-go food stations.
  - These branches will provide free meals for youth 18 and under. No proof of income is necessary.
    - Eastern Community YMCA at 2960 Pickle Road, Oregon
    - Wayman D. Palmer Community YMCA at 2053 N. 14th Street, Toledo
    - Wolf Creek YMCA at 2100 S. Holland-Sylvania Road, Maumee
  - Parents interested in the service should call United Way’s 2-1-1 number to reserve their meals.
    - Parents can pick up lunch, as well as a breakfast for the following morning for each of their children 18 years old and younger.
    - Reserving meals ahead of time will help the YMCA food stations ensure they do not run low on supplies.
  - YWCA Resources (Informational Flyer)
    - Domestic Violence Shelter will continue to function as normal, 24 hours a day, 7 days a week.
      - Overnight stays will cease until further notice and in-person visitation will be limited to essential appointments.
    - Rape Crisis Center
      - Advocacy services will continue including hospital advocacy and the crisis call line.
    - See flyer for additional program information.

Landfill Alternative Services (closed to the public)
- Brooklyn North Recycling
  - 4242 Creekside Ave, which will accept construction and demolition debris, M-F 8a-3:30p
  - Call 419-476-0655 for pricing and details.
- Republic Services
  - Vienna Junction Landfill
    - 6196 Hagman Rd, will accept construction, demolition debris, and household trash from Toledo residents.
    - Call 419-726-9465 for hours and pricing.
- Waste Management-Evergreen Recycling and Disposal Facility
  - 2625 E. Broadway St., Northwood, OH
  - Currently open, closes 4:30pm.
  - Call (866) 909-4458 for more information.
- Free Disposal Dates (LINK HERE)
  - Four free disposal dates at the Hoffman landfill are currently scheduled for Toledo Residents on May 30, July 11, Sept 12, and Nov 28.
    - Additional free landfill disposal days will be scheduled at a later date.

Lucas County Services
- While all offices at One Government Center are closed to the public effective 3/18/20, essential services- police, fire, water, sewer, and trash collection will continue.
- Engage Toledo remains open 24/7 to take calls at 419-936-2020.

Toledo Area Regional Transportation Authority (TARTA)
- Effective 3/20/20, TARTA will operate on a Level III service schedule: Saturday fixed-route schedule.
  - Service will be provided without fares until further notice to minimize viral spread.
  - Social distancing between operators and passengers is key to safe transport- only 10 passengers will be allowed on each route vehicle at a time.
- The TARTA Transit Hub at 525 Cherry St. is closed until further notice.
- Call-A-Ride and Express Service are temporarily discontinued.
- TARPS service is limited to medical and dialysis appointments pending further notice.

Toledo-Lucas County Health Department
- The lobby of the Health Department will be closed to the public effective 3/18/20.
- TB and STD clinic will accept patients by appointment only; call 419-213-2013 to schedule.
- The Women, Infants, Children’s (WIC) program will operate a curb-side service. (LINK HERE)

Lucas County Auditor
- LC Auditor Department Numbers
- Operating under S.E.T. guidelines.
  - S-SCHEDULE AN APPOINTMENT: The Auditor’s Office will take appointments via Facetime, and conference calls. See contact information below. Email, text or call.
  - E-EMAIL QUESTIONS AND REQUEST FORMS:
    Please email requests and questions to outreach@co.lucas.oh.us
  - T-TEXT A QUESTION TO (419) 309-7877
  - Last, please call our consumer hotline at (419) 213-4406

United Way 2-1-1
- United Way Coordinates Meals for Students Amid School Closures: Press Release
- United Way 2-1-1 is taking meal pack reservations for students on behalf of Toledo Public Schools and their eight meal-site locations, as well as Connecting Kids to Meals 15 meal-site locations.
  - We are actively uploading information into our 2-1-1 database on other school districts across Lucas, Wood and Ottawa County who are offering meal programming
  - United Way will also be assembling weekend snack packs to be distributed on Fridays at various Connecting Kids to Meals locations, on top of the meals they’re receiving throughout the week.
- Looking for Volunteers
  - United Way is currently looking for volunteers to assemble these bags, as well as help serve at one of their 15 meal-sites. If you are looking to offer assistance, visit Feed Toledo Kids and select the time and date you are available.
    - Shifts have strict volunteer capacities
- Donation Support
  - United Way has recently created a Emergency Response Fund 2020 which will help cover future costs for community needs.
    - See the Designate drop-down (Image) on our donate page to give directly to this cause.
    - For example, we are expecting to distribute 10,000-12,000 snack bags over the course of three weekends alone, which total $35,000-$42,000. Several community institutions have stepped-up to cover these costs, but, if school closures continue, we will need your help. Our other partners in basic needs, health, education and financial stability may have emerging requests the community, that this fund can assist with.

Employer/Business & Employee Information

This tab contains resources to help businesses distribute messaging, apply for economic relief, assist businesses and workers with workforce development opportunities, unemployment resources, and travel guidance.

Business Community Resources

- Employer Interim Guidance Letter
  - English / Spanish

- Visitor’s Sign
  - English / Spanish

- Handwashing Steps Poster
  - English / Spanish

- Stop the Spread of Germs Poster
  - English / Spanish / Chinese

Restaurant Guidance
- Restaurant Carryout Guidance
  - Ohio Health Director’s Order

State Resources for Economic Support
- Visit the Resources for Economic Support website for individual and family, and small businesses & nonprofits.

Toledo Chamber of Commerce (LINK HERE)
- Business Resources
- Small Business Administration (SBA) Economic Injury Disaster Information
  - - SBA Loan Criteria & Process
      - Online Application
  - The SBA Loan process has been established through the Toledo Chamber of Commerce.
  - Small businesses with 500 or fewer employees.
  - The SBA Program provides low-interest loans up to $2 million in order to help businesses overcome the temporary loss of revenue during the Coronavirus/Covid-19 pandemic.
  - Non-profit organizations in Ohio will also be eligible for low-interest loans through the SBA’s Economic Injury Disaster Loan program.
- Businesses should contact the Chamber of Commerce with questions at 419-243-8191.

Lucas County Jobs & Family Services
- JFS Public Assistance Benefits & SNAP Benefits Press Release 3/24/20
  - SNAP re-certifications have been suspended for the months of March, April, and May and benefits set to be redetermined during that period will be extended for 6 months.
  - The re-determination phone line has been closed because re-determination is not necessary at this time.
  - SNAP recipients are asked to use benefits.ohio.gov to check the status of their case or call 1-844-640-6446 if they have specific questions related to a non-SNAP case.
- SNAP/TANF Frequently Asked Questions

Workforce Development Needs
- OhioMeansJobs is still open to offer workers assistance by phone, email, or online.
- Aid is still available to companies who need aid recruiting workers, managing potential reductions in workforce, and planned for the weeks ahead.
- Employers: call 419-213-3300 or email tforeman@co.lucas.oh.us with a brief explanation of the needed assistance.
- Individuals: may call OhioMeansJobs at 419-213-JOBS (5627) or go online by visiting www.OhioMeansJobs.com where they can search and apply for jobs, create a resume and explore the various services available.

Unemployment Benefits
- Governor DeWine announced changes to Ohio Unemployment Benefits to clarify that individuals who are quarantined are considered unemployed (Executive Order 2020-03D)
- Coronavirus and Unemployment Insurance Benefits
  - Visit the link above for information on the application process a Q & A.
  - Form employers can distribute to staff to expedite claim process: (FORM)

County Employees
- The Employee Assistance Program (EAP) benefit can help you access a counselor for no-cost, confidential, solution-focused support. (MARCH NEWSLETTER)
  - Appointments are scheduled with convenient options: in-person, telephonic, and online video.
  - 24/7 crisis support. 419-475-5338 or 800-422-5338

TRAVEL GUIDANCE AND SAFETY

Employees who have traveled recently should consult CDC: Travel Guidance.
- Stay home for 14 days from the time you left an area with widespread, ongoing community spread (Level 3 Travel Health Notice Countries) and practice social distancing.
Considerations for Travel in the U.S.
- Travelers to U.S. states or non-level 3 countries should still exercise caution but may return to work if illness and symptom free.
- Call the COVID-19 Call Lines with any medical questions and refer to the Community Guidance tab to determine if symptoms might require self-quarantine.
CDC: Travel FAQ

Provider Guidance

Providers may direct any questions to the Lucas County Community COVID-19 Call Lines.

COVID-19 Evaluation Guidance for Outpatient Providers
- ODH Patient Evaluation Guidance Page
  - Handout for Outpatient Providers Evaluating Patients for COVID-19

ODH Guidance for Resource Management
- Infection Prevention and Control Recommendations

CDC: Considerations for Selecting Protective Clothing

Emergency Preparedness in Long-Term Care Facilities

Preserving Personal Protective Equipment (PPE)

Hospital Visitation; Utilities; Community Closures, Changes & Cancellations

Information on this tab can be found in the following order: State of Ohio information, Utility Company Information, and Lucas County Information with sub-categories for Hospital Visitation, Recreation, Community Services, Education, and Government Services. Unless stated below, all Lucas County offices will remain open.

STATE OF OHIO

ODH: Stay at Home FAQ Website / Stay At Home FAQ (PDF)
Ohio Director of Health’s Stay at Home Order & Essential Critical Infrastructure List (Amended-4-2-20) effective 3/23/20 at 11:59pm through 4/30/20 at 11:59pm unless rescinded or modified.
Ohio Governor Mike DeWine and Ohio Director of Health Amy Acton have banned mass gatherings over 10 persons across the state of Ohio (see full order above for list of exceptions).
Ohio Election: Voting will be extended. The Primary will be held on April 28.
Closed by end of business 3/16/20 per Governor’s Orders: Gyms, Bowling Alleys, Water Parks, Trampoline Parks, Movie Theaters
Closed by end of business 3/18/20 per Governor’s Orders: Spas (nail salons), tattoo/body art parlors, barbershops, and hair salons. (PRESS RELEASE)
Per Amended Stay at Home Order (4-2-20): “Swimming pools, whether public or private, shall be closed, unless it is a swimming pool for a single household. Campgrounds shall be closed, except that persons residing in recreational vehicles (“RVs”) at campgrounds who genuinely have no other viable place of residence may remain in the campground.” See order for more information. (Campgrounds) (Pools)

UTILITIES

The following utility companies have committed to temporarily suspending utility shutoffs during the coronavirus response.
Buckeye Broadband (LINK HERE)
- Effective immediately and for the next 30 days, the disconnection of high speed data and residential telephone service is suspended for customers unable to pay their bill due to economic hardship related to COVID-19.
- If you are currently unable to pay your bills, contact Buckeye:
  - NW Ohio/SE Michigan: 419.724.9800
  - Erie County: 419.627.0800
Columbia Gas (PRESS RELEASE 4-6-20)
- Gas shutoffs for nonpayment have been suspended.
- Customers indicating hardship or other impact due to COVID-19 can arrange flexible payment plans. Late payment charges are suspected until June 1.
- To manage your account visit www.columbiagasohio.com or call 1-800-344-4077.
First Energy (Toledo Edison) (LINK HERE)
- Press Release: 2020-03-13 FirstEnergy Suspends Service Disconnections
Toledo Public Utilities (LINK HERE)
- Water services to any Toledo residential and Lucas County customers will not be shut off at this time
- Water service will be restored to all residential customers whose water was disconnected for non-payment.
- For assistance call Engage Toledo at 419-936-2020 or email dpucustomerservice@toledo.oh.gov.

LUCAS COUNTY

Closings and updates are organized by Hospital Visitation, Recreation, Community Services, Education, and Government Services categories. Unless stated below, all Lucas County offices will remain open. For specific questions about event cancellations or service closures not listed below, please contact the business or event organizer directly.

HOSPITAL VISITATION

- Effective 3/16/2020, the following hospital visitation policies are in effect:
- Mercy
  - Visitors are asked not to visit Mercy facilities, including senior services and long-term care locations.
  - Mother/Baby & Pediatric Patients
    - Visitors are limited to a designated partner or primary caretaker/guardian (only 1 at a time).
  - Visitation Exceptions
    - Exceptions to visitor limitations will be considered based on end-of-life situations or when a visitor is essential for the patient’s emotional well-being and care.
- Promedica
  - Visitors are prohibited except for:
    - End of life
      - Immediate Family to include: significant others, children, siblings, and others at the discretion of the healthcare team.
    - Pediatrics
      - Maximum of two visitors who will remain at the hospital the entire time
    - OB
      - One support person for COVID-19 confirmed case and two support people for non-COVID suspected patients
    - Patient Needs
      - Healthcare team may determine if a visitor is needed based on patient well being.
- St. Lukes
  - Visitors are prohibited except for:
    - Obstetric patients:
      - Non-COVID-19 suspected case: one adult (18+) visitor.
      - COVID-19 confirmed case: one adult visitor (18+) who will remain the same for the entire hospitalization.
    - Emergency Department: one visitor (18+), which ends upon admission as an inpatient
    - Surgery or Procedure: One adult (18+) visitor
    - End of Life: Immediate family to include: significant others, children, siblings and others at the discretion of the healthcare team.
    - Patient Needs: Healthcare team may determine if a visitor is needed based on patient’s needs.
- UTMC
  - Visitors are prohibited throughout the hospital.
  - The only exception is for immediate family of patients who are receiving end-of-life care.

RECREATION

- All Barbershops, Bowling Alleys, Gyms, Hair Salons, Movie Theaters, Nail Salons, Tattoo parlors, Trampoline Parks, and Water Parks are closed by order of the Governor.
- Art Supply Depot (Toledo & Bowling Green)
  - Postponed all classes and events through March 27, 2020. Stores will remain open.
- Bird’s Eye View Circus
  - Suspended all classes through April 26.
- Glass City Marathon (LINK HERE)
  - The 2020 Mercy Health Glass City Marathon has been canceled.
  - Paid registrations will be deferred to next years event 4/23-25/2021.
- Huntington Center (LINK HERE)
  - All upcoming events have been canceled.
- Imagination Station (LINK HERE)
  - Closed to the public through March 31, 2020.
- Lucas County Recreation/Convention Center (Seagate):
  - All upcoming events have been canceled.
- MAC Sports
  - All MAC Spring Sports Seasons are canceled until further notice.
- Metroparks Toledo (LINK HERE)
  - Park & Playground Guidance / Metropark Guidance
  - Metroparks administrative office is closed effective 3/19/20.
  - All public programs have been canceled and all indoor facilities are closed (including restrooms).
  - All 16 Metroparks remain open during normal hours 7am – dark daily.
  - All Metropark playgrounds and the dog park at Middlegrounds are now closed.
- Olander Park System
  - All programs are canceled through March 31, 2020.
- Toledo Mud Hens
  - Delayed start of 2020 Season.
- Toledo Museum of Art (LINK HERE)
  - Closed through April 3, 2020.
- Toledo Walleye
  - The ECHL has suspended all play for the 2019-2020 season. (LINK HERE)
- Toledo Zoo (LINK HERE)
  - The Zoo is closed effective immediately through April 1, 2020.
  - Camps, outreach, overnights, tours and on-grounds programs are suspended until April 15.
- Valentine Theater
  - Closed until further notice.

COMMUNITY SERVICES

- A Renewed Mind
  - All group at all outpatient sites are suspended indefinitely effective 3/18/20.
- Boys & Girls Clubs of Toledo (LINK HERE)
  - Closed for 3 weeks starting March 16, 2020.
- Catholic Diocese (PRESS RELEASE)
  - Catholic Bishops of Ohio Suspend All Publicly Celebrated Masses/Liturgies at least through Holy Week and Easter.
  - All Catholic faithful have been released from the obligation of attending Sunday Mass through Easter Sunday.
- Fair Housing Center (PRESS RELEASE)
  - The Fair Housing center will be closing its offices to the public effective 3/17/20.
  - Services will continue via phone, email, and online.
- Fiat Chrysler Toledo Machining Plant
  - Closed, additional details pending.
- General Motors Toledo Transmission Plant
  - Closed, additional details pending.
- Hoffman Road Landfill
  - Closed to public effective 3/19/20.
  - See “Resources & Latest Information” tab for alternatives.
- Libbey House
  - Spring events scheduled for April and May are postponed indefinitely. Including the lecture series and Mother’s Day Tea.
  - Edward Drummond Libbey Day scheduled for April 17 will continue as currently scheduled.
- Northwest Ohio Syringe Services (NOSS)
  - NOSS services will be suspended after Thursday’s Clinic at Talbot Center on 3/19/20.
- Ohio Means Jobs (LINK HERE)
  - Resource room located at 1301 Monroe Street will be closed to the public effective March 16, 2020.
- Senior Centers (Area Office on Aging) (LINK HERE)
  - All senior centers are closed indefinitely starting March 16, 2020.
- Toledo Area Regional Transportation Authority (TARTA)
  - The TARTA Transit Hub at 525 Cherry St. is closed until further notice.
  - Effective 3/20/20, TARTA will operate on a Level III service schedule: Saturday fixed-route schedule.
  - Call-A-Ride and Express Service are temporarily discontinued.
  - TARPS service is limited to medical and dialysis appointments pending further notice.
  - Only 10 passengers will be allowed on each route vehicle at a time.
- Toledo Assembly Complex
  - Closed, additional details pending.
- Toledo-Lucas County Public Library Branches (LINK HERE)
  - All branches will be closed indefinitely starting March 14, 2020.
  - Volunteer Patrol Program has canceled all home visits.
- Women of Toledo (LINK HERE)
  - Postponed/canceled majority of face-to-face program activities through April 30, 2020
- YMCA of Greater Toledo
  - 3 YMCA Toledo Branches will reopen on 3/20/20 to serve the community as grab-and-go food stations. These branches will provide free meals for youth 18 and under. No proof of income is necessary.
    - Eastern Community YMCA at 2960 Pickle Road, Oregon
    - Wayman D. Palmer Community YMCA at 2053 N. 14th Street, Toledo
    - Wolf Creek YMCA at 2100 S. Holland-Sylvania Road, Maumee

SCHOOLS & HIGHER ED

- All K-12 Schools
  - Closed through April 3
- Brightside Academy (LINK HERE)
  - Child care services will be closed beginning 3/18/20 through 3/27/20.
  - Corporate & regional administrative contacts: info@bsaece.com or 412-201-5501
- Owens Community College (LINK HERE)
  - Classes are canceled Wednesday, March 11 through Sunday, March 15. Online classes will continue as scheduled.
  - Students in internships, clinicals and directed practices should report as scheduled unless otherwise notified by their facility.
- Lourdes University (LINK HERE)
  - All buildings will remain open until April 1.
  - From March 16 until April 1, all courses will be online except labs, art and music studios.
  - Spring Commencement has been postponed. A new date has not been announced.
  - Online course delivery will continue through the end of the semester.
- University of Toledo (LINK HERE)
  - Classes have been canceled Monday, March 16 and Tuesday, March 17.
  - All academic courses will resume Wednesday, March 18 with remote delivery. This will continue through the end of spring semester.

GOVERNMENT SERVICES
- Bureau of Motor Vehicles (PRESS RELEASE)
  - Effective 3/18/20 most of Ohio’s BMV’s were ordered to temporarily close.
  - Local BMV’s in operation to issue and renew commercial driver licenses and perform commercial knowledge exams include:
    - Deputy Registrar/Driver Exam Station – 1616 E. Wooster Street, Suite 30, Bowling Green 43402
- Lucas County Auditor
  - Operating under S.E.T. guidelines.
    - S-SCHEDULE AN APPOINTMENT: The Auditor’s Office will take appointments via Facetime, and conference calls. See contact information below. Email, text or call.
    - E-EMAIL QUESTIONS AND REQUEST FORMS:
      Please email requests and questions to outreach@co.lucas.oh.us
    - T-TEXT A QUESTION TO (419) 309-7877
    - Last, please call our consumer hotline at (419) 213-4406
- Lucas County Board of Developmental Disabilities
  - Public access to all building on Larc Lane have been restricted.
  - No in-person meetings are being held.
  - All Special Olympics activities are suspended until further notice.
- Lucas County Building Regulations
  - The Building Regulations office is closed to the public (PUBLIC SERVICE ANNOUNCEMENT)
  - Customers must use email, phone, or fax to conduct business.
    - Fillable PDF Applications are available on the Building Regulation’s Website
    - Contact staff via BuildingRegulations@co.lucas.oh.us or (419) 213 2990
- Lucas County Canine Care & Control (LINK HERE)
  - The Lobby at 410 S. Erie St. Toledo is closed to the public.
  - Alternative hours of operation will now be 11am – 5pm effective 3/24/20.
  - Adoption and searching for dogs is available by appointment only.
  - Shelter is still accepting stray dogs. Shelter is not accepting surrendered dogs.
  - Adoptions are continuing on an appointment basis.
- Lucas County Courts & Legal
  - Lucas County Clerk of Courts Auto Title Offices
    - Effective 3/20/20 Lucas County Clerk of Courts Auto Title Offices will be closed to the public.
    - Offices on McCord Road in Sylvania and Navarre Avenue will continue to process titles for automobile dealers.
    - Passport applications will no longer be accepted effective 3/20/20.
  - Lucas County Common Pleas Court (LINK HERE)
    - Effective Monday, April 6, 2020, the Lucas County Courthouse will be open from 8:30 a.m. to noon, Monday through Friday, until further notice.
    - All of the following are postponed pending further order of the Court (GENERAL ORDER)
      - All civil jury trials
      - Re-entry court proceedings
      - Petty Offense (CVB) proceedings
      - All post-foreclosure writ’s of possession, scheduled through May 17, 2020, shall be postponed until after May 17, 2020. Sheriff of Lucas County is ordered to delay or cancel any pending post-foreclosure evictions scheduled through May 17, 20920. (ADMINISTRATIVE ORDER).
    - Jurors
      - Jurors will not be summoned for civil trials at this time.
      - Jurors may be summoned for criminal defendant trials only when constitutionally necessary (speedy trial).
      - Any juror who exhibits illness symptoms, has childcare issues, or is in an “at risk category” including heart or lung disease and diabetes, are asked to call to reschedule.
  - Lucas County Domestic Relations Court (PRESS RELEASE)
    - Lucas County Domestic Relations Court, 429 N. Michigan St.
      - Hearings and court counseling appointments currently scheduled are suspended. This includes case proceedings, mediation, pretrial, and motion hearings, and firm trials, until April 6, 2020 at the earliest.
      - Only new filings of new domestic violence civil protection order petitions are being accepted.
      - The Domestic Violence Center on the second floor is open.
      - If you have any questions, please contact the Court Administrator’s Office at 419-213-6860.
  - Lucas County Probate Court
    - Judge Puffenberger Probate Court Judgment Entry 4-1-20
    - Effective 4/6/20, Lucas County Probate Court will be in operation from 8:30 a.m. to noon, Monday through Friday, until further notice. The court currently has no walk-in capacity. Court staff is available at 419-213-4775 to assist with probate matters.
    - Marriage licenses are not being issued until further notice. If you have an emergency situation, such as a military deployment, please call 419-213-4361 to discuss the matter and make arrangements.
    - Couples who have received marriage licenses but are unable to conduct the ceremony within 60 days of the expiration period can receive a new license at no cost after the court resumes normal operations.
  - Oregon Municipal Court
    - New civil filings and garnishments are still occurring.
    - Civil filing that require fees should be submitted by mail to the court.
    - Filings that do not require fees can be submitted to the court by mail, by fax (419-698-7013), or by email at court@oregonmunicipalcourt.us
- Lucas County Engineer
  - Closed indefinitely to the public effective 3/18/20.
  - Services are available at 419-213-2860 and via email.
  - Visit www.co.lucas.oh.us/engineer for email contacts, forms, and payment information.
- Lucas County Jobs & Family Services (LINK HERE)
  - JFS Public Assistance Benefits & SNAP Benefits Press Release 3/24/20
  - JFS will work to conduct as much business as possible via phone, email, and online and prohibit gatherings to mitigate the mass spread of the virus.
  - Lucas County Job and Family Services lobby at 3210 Monroe Street is closed to the public. Agency operations will continue as normal from 8:00am to 4:30pm Monday – Friday.
  - Ohio Means Jobs lobby at 1301 Monroe is closed (the OWF program is administered from this building). Ohio Works First (OWF) participants should contact their Harbor Case Manager for questions.
  - Child Support Division lobby at 701 Adams is closed. Onsite paternity testing has been delayed 30 days.
- Lucas County Sheriff’s Department
  - The Records Office is closed to the public effective 3/23/20 until further notice.
  - Police reports can be obtained by calling 419-213-4975; reports will be emailed or faxed.
  - Applications for background checks and fingerprinting are by appointment only. Appointments can be made by calling the Records Office.
- Mental Health & Recovery Services Board (PRESS RELEASE)
  - MHRSB will close its office to public visitors.
  - Board Meetings will occur twice a month on 1st & 3rd Tuesdays.
    - Public can access Board meetings virtually. Visit Here for details on access.
    - Board packets will only be sent by email or through www.lcmhrsb.oh.gov/
    - MHRSB Strategic Planning Retreat has been postponed.
    - MHRSB 7th Annual Recognition Ceremony has been postponed.
- Monclova Township
  - All Monclova Township buildings are closed to the public effective 3/18/20.
  - Operations will continue as normally as possible:
    - General Inquiries, Administrative Assistant – kkuns@monclovatwp.org (419) 865-7862, ext. 2010
    - Administrator Harold Grim – hgrim@monclovatwp.org (419) 865-9662
    - Fire Chief Kevin Bernhard – chiefbernhard@monclovatwp.org (419) 865-7859
    - Zoning Inspector Eric Wagner – ewagner@monclovatwp.org (419) 865-7857
    - Road Maintenance / Cemetery Sexton Ken Bucher – kbucher@monclovatwp.org (419) 878-6942
    - Monclova Township Board of Trustees – (419) 865-7862
  - Closed facilities include:
    - Township Administration Building (4335 Albon Road)
    - Fire Department, (4395 Albon Road)
    - Maintenance Facility (4650 Keener Rd)
  - Zoning permits and Cemetery deeds will be available by appointment only.
- Toledo City Council
  - Toledo City Council offices at One Government Center are closed to the public effective 3/18/20.
  - Council members may be reached by phone or email.
    - Call 419-245-1020 or visit the Toledo City Council Website for more contact information.
- Toledo-Lucas County Health Department
  - The lobby of the Health Department will be closed to the public effective 3/18/20.
- Toledo Regional Chamber of Commerce
  - Canceled all events and meetings through April 17, 2020.
- Social Security Offices
  - The Social Security Offices at Four Seagate Building, 433 N Summit St, Toledo are closed to the public for in-person service.
  - Visit www.ssa.gov for online services and to check on benefits or the national automated hotline at 800-772-1213.

Limited English Proficient (LEP) & Immigrant Community Member Resources

All local Spanish, Arabic, and Chinese translated materials can be found under the appropriate tabs above with their English counterparts.

The Toledo-Lucas County Health Department, the City of Toledo, and Lucas County are committed to ensuring meaningful access to individuals who do not speak English as their primary language and who have limited ability to read, write, speak, or understand English.

LEP residents are encouraged to the call the 24/7 to have COVID-19 medical questions answered by a nurse. The multilingual line is 419-291-5355.

Spanish, Arabic, and Chinese Facebook Live Sessions

Starting Wednesday 3/25/20, County, City, and Health officials will hold Facebook Live COVID-19 Q & A’s in Spanish, Arabic, and Chinese to regularly update our largest Limited English Proficient (LEP) communities.
Facebook Live sessions can be viewed on TLCHD’s Facebook or on TLCHD’s YouTube Channel.

Centers for Disease Control and Prevention (CDC)

Centros para el Control y la Prevencion de Enfermedads
- Fully Spanish translated CDC website
Prevención y tratamiento
预防与治疗
CDC Other Language Resources
CDC Other Language Print Resources & Factsheets

State of Ohio

Ohio Department of Health
- COVID-19 Hotline is staffed with bilingual Spanish interpreters.
- 1-888-427-5634
Ohio Commission on Hispanic & Latino Affairs (OCHLA)
- Resources in English and Spanish

Additional Multilingual Resources and Documents

Hesperian Health Guides
- Provides multilingual COVID-19 information guidance
Switchboard
- A Round-Up of Multilingual Resources
Refugee Council USA
- Stop the Spread of Germs Posters:
  - Arabic / Burmese / Chinese / Dari / English / Farsi / French / Kinyarwanda / Pashto / Portuguese / Russian / Spanish / Somali / Swahili / Tigrinya / Ukrainian / Urdu

According to the 2014 American Community Survey, the most recent year for Limited English Proficient (LEP) community member data, Lucas County has a population of 438,167 with 24,986 individuals who speak a language other than English and 7,105 individuals who are LEP.

The largest LEP populations within Lucas County speak:

Spanish 2,936
Chinese 1,060
Arabic 930

Lucas County is also home to significant numbers of LEP individuals who speak German, Guajarati, Japanese, Korean, Polish, Vietnamese, and various African languages. As a result, translation of documents will be prioritized for Spanish, Chinese, and Arabic and interpretation services will be available in additional languages by language access providers.

COVID-19 Newsletter, Data, and Maps